How Can We Help You?
Geogad wants to assist you in the most efficient, effective way. If you can not find the answer to your question directly in the Help Center or in our list of frequently asked questions (FAQ), you can easily contact Geogad using our on-line feedback system. If you are having a technical problem with your tour, send us a tech support request.
When contacting Geogad, provide the following information (where applicable):
- The e-mail address associated with your Geogad account
- The transaction ID of the purchase
- Date of the purchase
- Specific details of the issue
For technical issues (where applicable):
- Details of the problem
- The error message you are receiving
- The device's operating system (e.g. Windows 7, Android 4.0, iOS 5)
- Your mobile device (e.g. Apple iPhone, Blackberry, Sprint Evo)
- Your MP3 player (e.g. FlashPlayer, Windows Mobile Media Player 10)